Erin is available for hire
Hire ErinErin Stewart
Verified Expert in Product Management
Product Manager
Location
查塔努加，田纳西州，美国
Toptal Member Since
November 1, 2018
Erin has over ten years of experience in product design and agile product management, 领导各种响应式网络和本地应用程序项目的电子商务, B2C, and B2B organizations. She works with the US and global organizations ranging from startups to large Fortune 500 companies to create inspired and innovative products. 她也喜欢帮助建设新的, 敏捷产品团队，精通敏捷, Scrum, and Kanban.
Project Highlights
CustomInk敏捷产品经理和产品设计师
曾担任CustomInk的敏捷产品经理和产品设计师, 互联网零售500强电子商务公司.
PamperedChef电子商务产品设计师
Designed PamperedChef's new mobile checkout experience for their in-home shopping parties, 哪一个获得了行业奖项.
Scrum联盟敏捷产品机会评估
Worked with Scrum Alliance's internal leadership to conduct opportunity assessments, discovery, 优先排序练习.
Expertise
Work Experience
业主|敏捷产品管理和产品设计咨询
2016 - PRESENT
风景西部设计有限责任公司
- 建立并领导一个产品经理团队, UX/UI designers, and product/UX strategists working with Agile product teams to create or iterate on existing products.
- Helped companies build Agile product teams and mentored junior- and mid-level product managers and UX/UI designers.
- Collaborated with startups to lead UX and product strategy for new products.
- Worked with large eCommerce companies to optimize cross-device experiences for maximum conversion rates and AOV through user experience improvements.
- Collaborated with education tech companies and professional associations to create engaging online community experiences that sell courses, memberships, etc.
- Worked with PamperedChef (via Toptal) to design a new mobile checkout experience for their in-home shopping parties, 哪一个为他们赢得了行业创新奖.
- 与GetSpoonfed合作.com (via Toptal) to redesign their food and beverage retail online ordering SaaS platform.
- Worked with B2B SaaS companies in HR tech, fin tech, manufacturing, and other industries.
- 与B2B SaaS公司合作创建ML/AI产品.
- Worked with product teams to establish beta launch plans and Agile customer feedback loops.
电子商务敏捷产品经理和用户体验主管
2013 - 2016
CustomInk
- Held various agile product manager and UX lead roles in CustomInk's eCommerce product design and development team.
- 主导跨设备的框架设计, 交互式定制t恤设计实验室取代目前的实验室.
- Managed product and led UX development for CustomInk's new responsive style guide/UI framework, which supports UI development for our continuous deployment product development team.
- 管理产品和领导用户体验开发的助推器.com电子商务买家体验，包括购物车和产品页面.
- 领导用户体验设计的助推器.Com的移动优先响应式购物车.
教育技术产品和用户体验负责人
2013 - 2016
YourMembership
- Led responsive UX efforts for client implementations of YourMembership Learning's highly customizable learning management system (LMS).
- Headed responsive UX design to redesign Intel's Retail Edge online education and certification program and Intel's Reseller Training app.
- 负责英特尔零售边缘项目的UI开发和视觉设计.
- Contributed to responsive UX design for the Congress of Neurological Surgeons (CNS) Neurosurgery Wiki.
- 在美国心脏病学会的考试备考应用上工作.
敏捷产品经理和用户体验主管
2012 - 2013
Brazen Careerist
- Worked with the CEO, CTO, and COO to turn high-level business goals into a product roadmap.
- 拥有软件的用户体验/交互设计决策, 使用工作流图, wireframes, 快速原型向利益相关者传达概念.
- 担任Brazen Connect敏捷Scrum团队产品负责人, 我们的企业SaaS虚拟招聘会, open house, 以及网络活动平台.
- Led the redesign of our corporate website in support of improved product marketing.
- 培训和指导数字营销人员和网络实习生学习HTML, CSS, UI布局最佳实践, and content strategy.
- 在整个公司工作, 特别是在账户方面, sales, 以及营销团队的领导, 识别产品机会, 进行需求收集会议, 并在用户故事中记录功能需求.
用户体验顾问
2011 - 2011
CGI Federal
- 领导移动开发最佳实践研究.
- Researched and evaluated native and mobile web application development options.
- Advised healthcare team leadership on mobile user experience best practices.
- 为“我的医保”推荐功能创建线框图.gov mobile website.
用户体验主管/Web应用开发人员
2010 - 2011
Booz Allen Hamilton
- Led user experience, prototyping, front-end development, 以及内部商业智能web应用程序的用户研究/测试.
- 与客户/高级干系人一起收集需求, establish the timeline, and plan products.
- Produced wireframes for new business intelligence web applications requested by company leadership.
- 进行用户培训，编写用户文档.
- 改进的业务流程, data collection, and reporting practices through technical solutions and enhanced business processes.
网络开发和培训专家
2008 - 2010
St. 马里兰玛丽学院
- Oversaw all project management and led front-end web development and site architecture for a college website, 并支持内容管理系统.
- Led site content migration and redesign projects supporting the implementation of a new content management system.
- 写了一个网页风格指南, web technical guide, 社交网络指南, CMS用户文档, 以及学院的其他培训文件.
- Created and managed the college's CMS training and user support program supporting over 200 web editors.
- 管理Web服务实习生项目.
- 管理学院的社交网络指南和培训工作.
- Supervised web content development of all offices and departments on campus.
Project History
视线映射敏捷产品管理
Worked closely with Sightline's CEO to lead product design and agile product management to launch their SaaS platform.
I worked closely with Sightline's CEO to lead product design for their MVP, 为v1产品开发提供敏捷的产品管理, 管理客户测试程序, 然后推出产品, measure, and iterate.
Key Responsibilities:
* Collaborate with the product development team on a daily basis as the product manager/product designer
*与CEO一起制定路线图并与团队沟通
*使用谷歌Analytics, Auth0等管理每周产品报告.
* Regularly speak with customers and monitor user experience via SessionStack to identify opportunities for improvement
*管理MailChimp客户电子邮件活动
*领导新功能或增强的产品设计
Client Testimonial:
“最初，我想找一个UX设计师做一个月的工作. Erin was so thoughtful about user engagement that we expanded her scope to include product testing over a three month period. She did such an amazing job at product testing that we kept her on to coordinate all product design and development for almost a year. 我们开始找人来完成一个小项目. 我们找到的是能够成为团队核心成员的人.”
Key Responsibilities:
* Collaborate with the product development team on a daily basis as the product manager/product designer
*与CEO一起制定路线图并与团队沟通
*使用谷歌Analytics, Auth0等管理每周产品报告.
* Regularly speak with customers and monitor user experience via SessionStack to identify opportunities for improvement
*管理MailChimp客户电子邮件活动
*领导新功能或增强的产品设计
Client Testimonial:
“最初，我想找一个UX设计师做一个月的工作. Erin was so thoughtful about user engagement that we expanded her scope to include product testing over a three month period. She did such an amazing job at product testing that we kept her on to coordinate all product design and development for almost a year. 我们开始找人来完成一个小项目. 我们找到的是能够成为团队核心成员的人.”
CustomInk敏捷产品经理和产品设计师
http://www.customink.com/曾担任CustomInk的敏捷产品经理和产品设计师, 互联网零售500强电子商务公司.
From 2013 to 2016, I held various full-time product manager and user experience lead roles throughout their eCommerce product development organization. CustomInk使用看板，有4-5个产品团队，每个团队由一个PM组成, UX lead, 3-5 engineers, 一个产品协调员.
During that time key. 我参与的项目包括:
-自订通筹款
- Moving their fixed width website into a responsive UI framework and style guide
- Numerous mobile optimization initiatives throughout the online experience, including a mobile version of their design lab and then a responsive design lab 2.0 experience
During that time key. 我参与的项目包括:
-自订通筹款
- Moving their fixed width website into a responsive UI framework and style guide
- Numerous mobile optimization initiatives throughout the online experience, including a mobile version of their design lab and then a responsive design lab 2.0 experience
PamperedChef电子商务产品设计师
http://www.pamperedchef.com/Designed PamperedChef's new mobile checkout experience for their in-home shopping parties, 哪一个获得了行业奖项.
除了PamperedChef，我还和CustomInk、getspoonfed合作过.com, folders.com, alansfactoryoutlet.com, and more. 我根据需要提供产品设计和产品管理, 包括用户体验设计, mockups, user testing, 产品待办事项管理, and more.
Scrum联盟敏捷产品机会评估
http://scrumalliance.org/Worked with Scrum Alliance's internal leadership to conduct opportunity assessments, discovery, 优先排序练习.
我在Scrum Alliance工作, the leading professional membership and certification organization in the Agile community, 进行产品机会评估, 优先级练习, 用户体验工作支持路线图规划. This included usability reviews of existing portions of their membership platform and overall online experience, 客户旅程地图, 利益相关者的采访, 业务价值和工作水平评估, 优先级矩阵图. Prior to this work I also provided user experience/product design support for several sections of the site they were looking to redesign as part of a new CMS launch.
Education
2009 - 2011
Master's Degree in Information Management (Human Computer Interaction focused)
马里兰大学，学院公园-美国马里兰州
2005 - 2008
经济学学士学位
St. 马里兰玛丽学院-马里兰州，美国